5. Concierge - Function

So that you as user of the site (EIBPORT) can enable a defined and time-limited access for your defined service partner (system integrator), there is the HOOC CONCIERE. Access can be easily activated via a group address. This allows the activation to be integrated into your visualization. The required group address (EIS 14 / DPT5, 1Byte) transmits the ID of the system integrator you have previously determined. These ID's are configured in the HOOC Portal with the respective access rights.

Although the group address is apparently only processed inside the EIBPORT, no virtual group addresses should be used here. For the HOOC Concierge use only group addresses of main group up to 15/… .

To do this, proceed as follows:

• Activation of the HOOC Concierge,

• Enter the specified group address.

• Open the HOOC portal, here you go to your sites (EIBPORT), which is to be activated for maintenance access.

• Now create under the supporters (integrators) who want to get access to your site (EIBPORT).

As via you can set the ID and access rights, as well as access times.

At there are summarized the contact information of the supporter.

At the site (EIBPORT) of the supporter an e-mail must be entered. The supporter must verify this e-mail. In this process, he will be asked to enter his full contact details so that this account becomes valid.

By you delete the supporter entry.

Thus, HOOC Concierge is set up and the current status can be queried via the Supporter ID. In order to automate this procedure and thus simplify it for you, there can be used a logic group at your disposal, which you have to adapt only to your Site (EIBPORT) configuration (group address).

(see appendix: HOOC – EIBPORT Logic group: query Concierge Status )

At the time of the date change, open sessions are terminated.